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Pricing
Your Jewellery
Selling your
handmade jewellery
is a good way to cover costs, making your hobby support itself. You may even
want go further and build a business from your jewellery making. It is possible - not always easy – but
definitely possible! Jewellery has always been one of the most sought-after and prized
luxuries available.
All successful selling starts with good pricing. Without sustainable pricing,
you will have trouble maintaining and increasing sales. The aim of this article
is to show one way to determine wholesale and retail prices for your work. This
should allow you to sell your work directly or through shops and galleries, and
still be in profit.
There are probably as many
different methods for pricing as there are beads in your bead box. As with every
other technique in jewellery-making, it is best to try out various methods and
see what works best for you. I offer this as one possible opinion, detailing
methods I have used successfully when dealing with shops and galleries and found
to be highly workable.
Wholesale and retail prices
Put simply, the wholesale price is the
lowest you can to sell your work to anyone for and still make a profit.
However you sell - be that
directly to end customers or indirectly through shops and galleries - you will
need to determine wholesale prices for anything you make.
The wholesale price must cover
all the costs of making the item. That includes the cost of materials,
labour-charges for time spent making it and a little profit on top too. Whoever
you sell to, that wholesale price is the absolute minimum you can accept and
still be profitable. Any lower and your jewellery-making becomes an act of
charity, not of business.
When selling outright or on a
purely Sale-or-Return basis to shops, things are usually simple. They buy your
work in
at your wholesale (or "trade") prices. They then mark those items up to a
higher, retail price and sell them on at profit. With outright sales, the
gallery will buy your stock there and then at your wholesale. With Sale or
Return they still pay your wholesale price, only they wait until the item sells
before actually paying you for it. But more on the mechanics of that in another
article I think!
If you are selling your
jewellery using these methods, then the retail pricing is very flexible.
After all, you have already
agreed your wholesale prices with the shop and you know those prices cover your
costs and profit. Whatever the shop or gallery then sells your work on for
is probably more their concern than yours. They know their customers better than
you do.
Retail mark-ups vary - there is
no set formula of what that mark-up should be. In my experience most shops want
at least a 100 percent mark-up on the wholesale prices. This sounds expensive,
but remember all the expenses they have to cover too.
So usually the
shop or gallery set their own retail prices. But sometimes they will ask you
to suggest retail prices for your work. It is a good idea to work out ballpark
retail prices in advance, just in case they ask. The gaping haddock look is
never a good one.
If you can offer products that
allow for bigger mark-ups, the shops will be far more interested in taking your
work. I would always aim in offering shops and galleries work that allows that
magical 100 percent mark-up. In the expensive part of the world where I live
(London and the South-East of England), that seems to be the bare minimum any
shops operate on.
In other parts of the world
smaller, or larger, mark-ups may well be the norm, so don't be afraid to ask the
purchaser what they feel is right for retail, but never allow them to set your
wholesale or trade prices!
Percentage of Retail - Don't be fooled!
Some galleries and co-operatives
operate instead on a "percentage of retail" basis. So they ask you to set
the retail price for the work, and when it sells they take off their agreed percentage
from that figure and pass over the remainder to
you.
To my mind this is just another
way of doing the same thing. With "percentage of retail" sales, the gallery is still charging the end customer one
price (retail), paying you another price (wholesale) and then pocketing the
difference.
Here it is every bit as
important to calculate wholesale prices first. You need to know what your
costs actually are to be sure they will be covered once the gallery has
taken their cut. Once you have that baseline, you can set the retail price
accordingly so it allows for both your wholesale and the gallery owners
percentage comfortably.
In this type of selling, you
must always set the retail price yourself - do not allow the gallery to dictate
the selling price. Because it is the retail price that ultimately determines how
much you get paid. Only you know how much money you need to
make.
Don't allow yourself to be
confused by the figures either! "Mark up" percentages from wholesale and
commission percentages set from retail are not to be confused with each other,
for example:
A gallery wanting a commission
of "50 percent of retail" is offering the same deal as the gallery wanting to
mark up your wholesale prices by 100 percent. Both ways around, the gallery is
getting half the money the end-customer pays and you are getting the other half.
Yet to many ears, subconsciously at least, the first deal sounds "better" simply
because we key into that that lower percentage figure.
So, when dealing with
"Percentage of Retail" situations - you still need to understand wholesale and
retail pricing. Calculate what you think would be a fair retail price and then
see what the gallery's cut would be - does it still leave enough money to cover
your wholesale?
If you do your sums based on a
retail price double your wholesale - that will usually allow enough to cover
most galleries' commissions. Once you have done the sums, you can then see if
you can afford to bring the retail price down a notch.
To work out a percentage of
retail, divide the proposed retail price by 100 then multiply it by the
gallery's commission percentage, for example:
A bracelet is for sale at £20.
The gallery wants a 30 percent commission. £20 divided by 100 = £0.20. Times
this by 30 and you can see the gallery will take £6.00 when the bracelet sells
and you get the remaining £14.00. Is it enough to cover your costs? Is it more
than enough? Is it too little?
How to work out wholesale prices
So just how do you calculate
these magical wholesale prices for your jewellery designs? Well basically, its the
following simple sum:
Materials +
Overheads + Labour + Profit = Wholesale Price
But let's look at those
different costs in a little more detail.
Materials
It’s easy to work
out the true cost of your materials. One method is to simply divide the price
you paid for each strand or bag of beads by the number of beads it contains.
That gives you the unit price per bead.
When you buy beads
by mail order, remember to factor in postage and packing charges. Count up the
number of items bought. Then divide the postage and packing charges by this
number and add it on to each unit price.
e.g. You buy 2 strands of beads at £1.00 each. The P&P charge on the order was
an additional 50p. So each strand of beads has really cost you £1.25 in total. It sounds simple and obvious, but it's easy to forget these
hidden costs.
Check also if the prices include any VAT or Sales Tax. Some companies' invoices
show prices including the tax. Others will show the tax at the end as a separate charge. If tax is shown
separately you will need to factor it in to the unit costs just like the
postage.
If you price up
supplies when they arrive and write their unit cost on the bag, it is
really simple to tot up the materials costs when pricing jewellery.
Overheads or other business expenses
You should also
consider the other expenses
incurred in creating your designs. This might include internet costs,
electricity, travel, renting a studio, craft fair table costs and so on.
This may not be a big issue at first but is something to consider as you expand.
You will need to look at all these expenses and find a way of factoring them in
to your pricing. For example, imagine you make and sell
100 pairs of earrings in an average month. You might then total all your additional expenses
per month, divide that figure by 100 and add the result on to each pair when
pricing as a “cost of doing business” expense.
This is one area
where you will need to look at your own individual expenses and find a formula
that works for you. Just be aware that there are more overheads than just the
cost of the materials when making jewellery, and they should be factored into
your pricing somehow.
Labour
Many people forget
to pay themselves wages for making their jewellery. Or they feel that because
they enjoy making it they don’t need to pay themselves. That is fine if your
jewellery making stays a hobby, but what happens when you get a large order and
need to employ others? You might work for nothing, but your staff won’t! So for
each design to be profitable in a business sense, you must include labour costs
for the time spent making it.
Working out labour costs is easy. Decide how much you want to earn per hour and
then time how long it takes you to make the item. Multiply the hourly rate by
the time taken.
Profit
Lastly, when
pricing your work you should add on some profit – else how will your business
grow?
How much profit you
make is your own affair – maybe 10 percent, maybe 100! This is an area where
you can be flexible and look at what you think the market will bear. You may find
you can add more profit on some items and rather less on others.
But always add on
SOME profit, otherwise even with healthy sales you would end up just treading
water.
Pricing your direct sales - Why you should sell
at retail too!
If you only sell your work
direct to the public, you can happily sell at your wholesale prices and still
make money.
But if you also
want to sell through shops and galleries, remember they will need to
buy in at that price and sell your work on at higher, retail prices to their own
customers.
So when you sell both direct to the public yourself and also through other
outlets, there is the potential for a conflict of interests. The shops and
galleries will expect your work to be evenly priced wherever it is offered for
sale. They will expect that a customer should pay roughly the same whether she buys
from you or from
them. Otherwise what incentive has the gallery for backing you as an artist
and taking your work? Certainly none if the only thanks they get is you
undercutting them with your own direct sales.
In this situation then, it is far better to price your own direct sales
also at retail
and keep the playing field level. Without that consistency of pricing, you would soon lose credibility in the eyes of
your stockists. If they learn you are undercutting them they certainly won’t be
placing repeat orders next season! Also, this means you get more profit on your
direct sales.
The purchasing
managers of most shops and galleries
are often very astute on this issue. In my experience they do check eBay and the
internet to see if you sell direct online. They can also have a varying
knowledge of the local arts and crafts scene and may well hear if you are
exhibiting at
craft fairs and undercutting them.
And do not
underestimate the tactlessness of some people either. There is a small minority
of people who, if having seen your work cheaper elsewhere, will take almost
absurd delight in telling the gallery owner all about it! "Oh I can get
that SO much cheaper from her website you know!" are not words gallery owners
like to hear, it makes them appear "greedy" for wanting a fair profit.
How much???
Once you have done
the sums you may feel your
designs cannot support this method of wholesale and retail pricing. That
everything comes out "too expensive"
All I can say then
is maybe some other part of the equation needs a re-think. Because from a
profitability point of view, those prices are most likely fair and correct.
If you want to sell
through other outlets - everyone in the chain needs to make a profit. You cannot
sacrifice all of your profit to bring the price down, nor can the gallery. The
only way to bring prices down is to look at ways to genuinely reduce
costs, but you cannot do away with any one of them completely or just shave
numbers off the bottom line until it feels better. Don't be tempted to just
casually kick your own profit or your labour charges under the table to lower
costs - that isn't being realistic.
If you calculate
wholesale and retail prices and they turn out higher than you
think is fair, you need to stop and ask some questions.
Firstly - are
you absolutely SURE it is too expensive? 99 times out of 100 I see beautifully-made jewellery
being totally under priced. Think for a moment what people will spend on a
diamond ring. Hell, just think what some people spend on beer every Friday night!
As artists, and
especially as women (which most of us are) we are notoriously bad at
realising our own worth. We think because we made this, "anyone can do it" or its
"nothing". Not so. And not so in the eyes of the customer either. Actually,
under-pricing your work can sometimes get you less sales, not more!
Perceived value is a funny thing. If you pay £50 for a bracelet, chances are you
will feel it to be far more important, far more special than one you only
paid £5 for - even if the components are the same. That is perceived
value. If something is priced cheaply, often people think it IS cheap. Cheap and
nasty.
If your work is
beautifully designed, if you use quality components, if you put your heart and
soul into your work, then surely it is worth a fair price?
Evaluate
your market
So don't be too
quick to assume something is "too expensive". Many times I hear people say
"well, my customers would never pay that!". Half the time they are just wrong
and people will and do pay it readily. You are selling jewellery,
not potatoes! And you deserve to be paid properly for your time and skill.
If it really is
that other
half-of-the-time though, and your customers really won't pay fair prices - maybe
the obvious solution is to change your customers!
We live in an
ever-shrinking world. Most of us have email, telephones etc at our fingertips. It is not
impossible to seek new outlets or reach into other areas and markets to find
clients that will better appreciate our work.
The internet is a
fantastic tool for direct and indirect sales.
Online stores and
eBay auctions can reach new customers the world over. Nearly every large gallery
and many gift shops, boutiques etc now have websites and their purchasers are
easily contactable by email. In short, as self-representing artists and
designers, we never had it so good!
Anyway, that all
comes under the umbrella of good marketing skills and is rather beyond the scope
of this article. But it is certainly possible with determination and tenacity to
expand your market beyond your immediate physical location.
Evaluate your designs!
If you don't want
to
change your customers and they won't change their spending habits, your only
alternative is to modify your designs.
If your design goes
through the pricing machine and still comes out "too expensive", then try to
make it more cost effective. For example there are excellent plated accent
beads and
findings that can provide cost-effective alternatives to precious metal
components. Or you might decide to use just one
focal
bead instead of several. Maybe you could use facetted glass instead of
semi-precious beads? You get the idea.
There are
always ways to modify a design - and to be brutally honest, as rubbish as we
girls can be at valuing ourselves, we are VERY good at economising! We are
experts at working to budget: we do
it with our money, our calories - even with our time and our emotions! It can
actually be quite an enjoyable and creative process in itself.
Evaluate your choice of sales outlet - direct or
indirect sales?
Finally you may
wish to continue with the design exactly as it is, but decide it just cannot
support a third party in the sales chain. So you concentrate only on
direct sales where you can sell at wholesale prices and still turn a profit. It
is better to do this and sell one thing well, than sell two but lose money on
them or have to make creative modifications you are not happy with.
You might also consider designing
different ranges for different sales venues. For example, you may find
sterling earrings sell well in galleries and shops; they are high profit and
fast movers. Yet your bracelets work best if you only sell them direct at craft
fairs or from
your website. Understanding, evaluating and constantly re-testing your market is
key to answering these questions.
There is always a solution to the "how much" issue - it
is just a case of tweaking
things around. You have to match the product with the customer and find the best method of
reaching them - direct or indirect.
Why bother?
So why bother
pricing correctly? It sounds like a lot of hassle. It can't really matter?
Why? Well, because if you are in it for the long-haul, however you sell - you
need to be sure your prices work.
This is especially
true when selling through other retail outlets. Shops and galleries can help
expand your business better than you ever could alone and correct pricing is the
absolute foundation stone in building long-term relationships with them.
If you are
able to design jewellery that will sell well in multiple galleries, it stands to reason you will do better for sales than
by going it
alone. But that can only happen if everyone involved makes enough to
make it worth their while and you design products that customers love enough to
cheerfully pay realistic prices for.
By being
business-like and understanding the needs of the galleries, you stand
much better chance of their continued support season after season. In turn, the
perceived value of your work increases as it is exhibited in upmarket
establishments, selling for prices commensurate with your talent and flair.
In short you turn from amateur to professional, from hobby to business.
Both states are
valid and equally respectable in my view. Not everyone wants to be "profitable"
and that is ok when you are making just for friends and family or for your own
relaxation. Lots of people play golf and they don't all want to be Tiger Woods!
But if you do wish
to expand into a business, it's no good approaching it from an unrealistic
perspective. Business is by definition birthed from the brutal fires of
maximising sales and turning profits, like some number-crunching,
report-guzzling
phoenix. You may as well embrace that side of things early on and learn to love
it or you will have a bummer of a ride.
Lastly, but in many
ways most importantly, by pricing your work correctly you don't undercut other designers. You do yourself and
your jewellery-making sisters no favours by selling your own
work at unrealistic prices. Even if you are working only for "pin-money" do
remember that many are not. Many designers out there need regular, healthy sales
to pay their bills and feed their kids. It is hard enough competing with the
mass-produced junk on the market. To see good designers selling good jewellery
too cheaply is especially heart-breaking!
Correct pricing can
be scary, annoying or even just plain boring - but it is important. We need to remember we are selling something beautiful,
something unique and
original. Something we care deeply about. Our true customers know and understand
this intrinsically.
Realistic pricing helps keep this
industry healthy, sustainable and profitable for all.
Why does that
matter? Well, because it is YOUR industry too now!
© Emma Ralph 2006.
May not be printed, distributed or copied in any form without the author’s
written permission.
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